Privacy Policy

Effective Date: December 13, 2024

At Luxury Zolus, your privacy is of paramount importance to us. We are committed to protecting the personal information you share with us when you visit our website, place an order, or interact with us in any capacity. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By accessing and using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with Luxury Zolus. The types of information we collect include:

  • Personal Information: This is information that can identify you personally, such as your name, email address, phone number, shipping address, billing address, payment information (credit card details), and any other information necessary to complete your transaction or communicate with you.
  • Non-Personal Information: This includes information that does not identify you directly, such as your IP address, browser type, device information, and browsing behavior on our site. We use this data to improve our website and services and enhance your user experience.

2. How We Use Your Information

We use the personal and non-personal information we collect for several purposes, including:

  • Order Processing: To complete transactions, ship products, and send order confirmations.
  • Customer Support: To respond to inquiries, assist with issues, and provide personalized service.
  • Marketing: To send promotional emails and updates on new products, services, and offers. You can opt out of marketing communications at any time.
  • Improvement of Services: To analyze trends and user behavior to enhance the functionality and content of our website.

3. Sharing Your Information

Luxury Zolus values your privacy and does not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party partners who help us with website hosting, payment processing, shipping, and customer service. These partners are required to protect your information and only use it for the purposes outlined in this policy.
  • Legal Compliance: We may disclose your information if required by law, court order, or to protect our rights, property, and safety, as well as the rights, property, and safety of others.

4. Data Protection and Security

We use industry-standard security measures, including encryption, firewalls, and secure socket layers (SSL), to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data. We encourage you to take steps to protect your personal information, such as keeping your account details confidential.

5. Cookies and Tracking Technologies

To improve your experience on our website, we use cookies and similar tracking technologies. Cookies are small files placed on your device that help us analyze website traffic, remember your preferences, and provide a personalized experience. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by logging into your account on our website or contacting customer support.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any marketing communication.
  • Delete Your Account: You can request to delete your account by contacting our customer support team. Please note that we may retain certain data for legal or business purposes.

7. Children’s Privacy

Luxury Zolus does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically for any updates.